Terms & conditions

Before making a purchase, kindly review our terms and conditions to ensure a smooth and enjoyable shopping experience.

Ordering and Payment:

  1. By placing an order with us, you confirm that you have read, understood, and agreed to our terms and conditions.
  2. All orders are subject to availability, and we reserve the right to refuse or cancel an order at any time.
  3. Prices are listed in your local currency and are inclusive of applicable taxes. Shipping charges may apply and will be displayed during the checkout process.
  4. Payment can be made securely through our online payment gateway. We accept various payment methods for your convenience.

Custom Orders:

  1. For custom orders, please contact us directly to discuss your requirements. Custom orders may be subject to additional charges and longer processing times.
  2. Custom orders are non-refundable once production has commenced.

Shipping and Delivery:

  1. We strive to process and dispatch orders promptly. However, please allow for the specified production and shipping times.
  2. Shipping costs and estimated delivery times are provided during the checkout process. These may vary based on your location.
  3. We are not responsible for any customs duties or taxes incurred during international shipping.

Exchanges:

  1. We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within 3 days of receiving it.
  2. Items must be exchange in their original condition, unworn, and in the original packaging.
  3. Shipping costs for exchanging are the responsibility of the customer, unless the item received is defective or incorrect.
  4. Custom orders are non-refundable, except in the case of a manufacturing defect.

Quality Assurance:

  1. Our brand  take pride in the quality of our customized handmade jewelry. However, as each item is customized by hand, slight variations may occur, adding to the uniqueness of each pair.
  2. If you believe your item has a manufacturing defect, please contact us with detailed photographs within 3 days of receiving your order.

Intellectual Property:

  1. All content on our website, including images, designs, and text, is the intellectual property of Fashionart. Reproduction or use without permission is prohibited.

By engaging with Fashionart, you acknowledge and agree to these terms and conditions. We reserve the right to update or modify these terms at any time, and it is your responsibility to review them periodically. If you have any questions or concerns, please contact us.

Thank you for choosing Fashionart Jewellry. We appreciate your support!