Thank you for choosing Fashionart for expressing your style & real beauty. We are committed to ensuring your satisfaction, and our Shipping & Return Policy is designed to make your shopping experience as seamless as possible.
Shipping Information:
Domestic Shipping: We offer reliable and efficient domestic shipping services within Pakistan. Orders are typically processed within 4 – 5 business days, and delivery times vary based on your location. You can track your order using the provided tracking information or contact us for real-time updates.
International Shipping: For our global customers, we provide international shipping service. International shipping times may vary depending on your location and customs regulations. Please note that any applicable customs duties and taxes are the responsibility of the recipient.
Exchange Policy:
We want you to be completely satisfied with your purchase. If, for any reason, you have serious concerns about your order, we offer a hassle-free return and exchange policy.
Exchanges: In the case of any serious concern about your product, we are happy to facilitate exchanges. Reach out to our customer service team within 3 days of receiving your order to initiate the exchange process. The exchanged item will be shipped once we receive and inspect the returned product.
Exchange Process:
- Contact our customer service team within 3 days of receiving your order.
- Provide your order number, details of the item you wish to exchange, and the reason for the exchange.
- Our customer service team will guide you through the exchange process and provide you with a return shipping label if necessary.
- Pack the item securely in its original packaging and ship it back to us.
- Once we receive and inspect the returned item, we will process your refund or initiate the exchange.
Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs.
We value your satisfaction, and our team is here to assist you throughout the exchange process. If you have any questions or concerns, please feel free to contact us.
Thank you for choosing Fashionart. We appreciate your trust in our brand.